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Hotel Facilities

  1. 24-hour reception desk. Administrator will be glad to answer all your questions any time.
  2. Lobby. Spacious and cozy lobby with comfortable sofa and computer with Internet access.
  3. Luggage. If you depart from St. Petersburg far beyond you check-out time or arrive to the hotel earlier than your room should be ready, please feel free leaving your belongings in our storage room available to Comfort Hotel guests 24 hours a day free of charge.
  4. Credit cards. On checking in you can settle the account by cash or by credit card. MasterCard, Visa are accepted.
  5. WiFi. Complimentary wireless Internet access is available in each guest room and in public areas of Comfort Hotel. Should you experience any complications connecting your gadget to our network please apply to our Reception Desk. 
  6. Transfer and taxi services. A hotel driver will meet you at the airport or train station and bring you to Comfort Hotel or drive you to any other destination within St. Petersburg. We would also be glad to arrange taxi service for short trips inside the city or make necessary recommendations concerning your transportation needs. We ask you please to book your transportation in advance in order to avoid dealys during rush hours.
  7. Fully equipped kitchen. Our hostel offers you a self-catering  fully equipped (electric hot plate, microwave oven, hot & cold water dispenser, kettle, toaster, fridge) kitchen  and dining area to cook and have a good meal.
  8. Visa support. All foreign citizens are required to have valid Russian Visa to come to St. Petersburg or any other city in Russian Federation.  We provide visa support to foreign tourists to ease and speed up the the visa application process.Additional information about Visa Support service is available here.
  9. Russian Visa Registration. With effect from January 15th, 2007, Russian Federation implemented new rules of registration of foreign visitors. They are now very much similar to those used within the European Union, which means that crossing the border you already have all the necessary documents: you passport with valid Russian Visa and an immigration card you receive at the customs. Comfort Hotel will take care of informing Russian authorities about your visit free of charge.
  10. Free computer for guests. In case you didn't get your laptop or pocket PC with you, please feel free to use our PC-based workstation with unlimited internet access located at the Reception area, without extra charges.
  11. Variety of business & leisure arrangements. To book a table in a restaurant of your choice, reconfirm your airplane tickets, check the repertoire of Mariinsky theatre, purchase tickets to opera or ballet or your favourite pop-star concert please contact our Reception Desk.
  12. Security. Hotel security is available 24 hours a day, 7 days a week.
  13. Safety deposit box. The hotel does not accept liability for the loss of valuables. You can use safety deposit box at the reception to keep your valuables.
  14. Breakfast. For an extra charge we can serve breakfast at any suitable time. 
  15. Set of toiletry & slippers. You can get slippers and set of toiletry at a moderate charge.
  16. Laundry. “MATRIX” Hostel offers laundry services for in-house guests.

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